Connect room information, availability and a clear reservation experience for your guests. Use this guide to plan the experience before adding more pages or tools.

Help guests picture their stay

Show rooms with practical information about occupancy, beds, facilities and the location. Make differences between room types easy to compare.

Use images that represent the actual room or explain when an image illustrates a category.

Bring dates into the conversation

Guests need availability for their travel dates. Give the booking entry point a clear location on room pages, and explain occupancy choices.

Check how your hotel platform handles children, extra guests and minimum stays. The website should reflect those requirements accurately.

One useful question
What should your customer be able to do here — and where should that action appear in your business system?

Make rates and policies readable

Explain what is included in a rate and where cancellation or payment conditions differ. Important terms should be available before confirmation.

Keep policy wording consistent with the booking engine and your hotel’s current rules.

Check the complete reservation

Test the handoff from the website to the booking engine, including on a phone. Verify that room selection and dates are preserved where supported.

Review the final confirmation and the reservation in your hotel system. Guests should know how to contact you if their plans change.

Written by Promtys Editorial